This data protection promise describes how we collect and use personal information about you in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018. We are seriously committed to protecting the privacy and security of your personal information.
This website is not intended to be used used or accesed by children and we do not knowingly collect data relating to children.
1. Our promise to you
We will follow the rules to protect your information when we use it. This means that the information we have about you must be private.
- The way we use it should be legal, correct, fair, and clear.
- We will only gather information for reasons we told you and won't use it for anything else.
- We will only use your information for what we said we would and won't use it for anything else.
- Accurate and kept up to date.
- We will only keep what we need for the reasons we told you.
- Kept securely.
2. The kind of information we collect and hold about you
If you want to know about our services and fill out our form, we keep some information about you or the person who wants our services:
- Name and surname and email
- The information needed includes how to get in touch, like email and phone number, and where they live with postcode. Also, we need to know how they know the person who might use our services.
- What we need to know before giving you services: - If you have any health problems - If there are other people or pets living with you How the person who needs help is connected to the service provider and their age.
After you finish filling out and sending the form, we will show your information to the person in charge. They will get in touch with you to talk about what you need and give you details about what services we can give you. Remember that if we share your information, it will be controlled by their Privacy Policy. You can find their Privacy Policy on their microsite.
If you fill out a form to contact us, we ask for your name, email or phone number, and what you want to talk about.
We will use the information above to answer your question.
If you send us an email or call us, we'll only gather and use the information you give us for the reason you gave it to us. We won't keep your information or use it for anything else.
We don't send emails to sell things and we won't use your information to do email ads either.
3. How long we keep your data
We will keep your personal information only as long as we need to for the reasons we got it. This can include following laws or rules about money.
We will keep your information for 6 months after you send it to us through our website. When the time is up, your information will be made anonymous without you having to do anything.
4. Where Your Data is stored
Your data will be stored on our secure servers
We keep your information in Europe and use data centers in the UK or Europe. We never send your data to other countries.
5. Your Rights
You have some rights about the information we have about you because it belongs to you.
Right to Access means you can ask us for a copy of all your personal information that we have. You can ask for a copy of your personal information and check if we're doing everything legally. If you think some of the information we have about you is wrong or old, you can fix it by giving us the right and current information. You can tell us to get rid of any wrong or old information we have, and we'll do it if we can. But sometimes we're not allowed to do it by the law. The Right to be Forgotten means you can ask us to delete your personal information if we don't need it anymore. If we have to keep your personal information because of a law or rule, we can't get rid of it and have to keep it. Sometimes, you can tell a company to stop using your information in certain situations. This is called the "Right to Restrict Processing." You can tell us if you don't want us to use your information to advertise to you or to create a profile about you. You can ask for a copy of your personal information in an easy-to-read format that can be used by a computer. This is called the "Right of Data Portability." We can give your information to you or someone else you choose. The Automated Decision-Making Objection Right means you can object if a decision is made using only technology and no humans were involved. We don't let computers make important decisions for us.
If you want to use any of these rights, please get in touch (it's best to write).
6. Cookies
We use cookies on our website to tell you apart from others who use it. This makes your time on our website better and helps us make it even better in the future. To find out more about the cookies we use and why we use them, please read our Cookie Policy below.
7. Cookie Policy
At https://www.mhthealthcare.com ("We", "us", "our"), we want to keep your information safe and private when you visit our website, because we are responsible for following rules about data protection. Our website uses cookies to tell you apart from other people who use the website. We also use other things like pixels and local storage objects. We use this to give you a good time, make our service better, and show you things you like on the website.
This Cookie Policy explains the cookies we use on the website and why we use them.
If you are confused about this Cookie Notice, please email us at info@mhthealthcare.co.uk. To know all the cookies we use on our website, check the Cookie List in section 5 of this document.
Please read this Cookie Notice carefully for details about why we use cookies and the information they collect from and about you.
8. Cookie Definitions
A cookie is a tiny file with letters and numbers that we keep on your device, such as your computer memory or browser.
When we talk about first and third-party cookies, we are referring to which website put the cookie on your computer.
If there's a form on a website that asks for your information, find the box you can check if you don't want anyone to use it for marketing.
i. Cookies created by the website you are currently visiting are called first-party cookies. Our website makes cookies.
ii. Third-party cookies are cookies that are placed by a different website than the one you are currently visiting. If you go to a website and someone else puts a cookie there, that's a third-party cookie.
Persistent cookies stay on a person's device for the length of time that's mentioned in the cookie. Every time a person goes to a website that made a cookie, it starts working.
Session cookies help website owners see what a user does on their website during a single visit. A browser session begins when you open the browser and ends when you close it. Cookies that last for a short time are called session cookies. When you close your internet window, any cookies associated with your session are removed.
9. What Cookies Do We Use and Why?
Some cookies may fulfil more than one of these purposes.
'Strictly Necessary' cookies allow you to go through the website and use important functions like safe sections. If we don't use these cookies, we can't give you what you asked for.
We use these Strictly Necessary cookies to:
- Recognize that you're logged in to the site and confirm your identity.
- Make sure you use the correct service on the website when we change how it works.
- For security purposes
- When we change how the website works, be sure to connect to the correct service.
If you don't allow these cookies, we can't promise that the website will work properly or be safe when you use it.
'Performance' cookies gather data on how you utilize the website. For example, they keep a track of the pages you visit and how long you stay on them. What websites do you go to and do you see any mistakes? These cookies don't get your personal information. They just help us make the website better and learn more about what people like. We also use them to see if our ads are working well.
We use performance cookies to:
- Analyze the website: Show how many people use it.
- Track affiliates: Let people know if someone who came to our site also went to their site.
- Get information about how many people have looked at a product or service on the website.
- Please help us make the website better by reporting any problems you encounter.
- Try out various styles for the website.
Other companies help us collect data about how well our website works by using certain cookies.
'Functionality' cookies are used to help you better use a website by providing services or remembering your settings.
We use 'Functionality' cookies to do things like:
- Keep in mind the changes you made like design, font size, what you like and color choices.
- Don't forget, if we've already asked you to take a survey.
- If you clicked on something or looked at a list on the website, it will not show up again.
- Tell you when you are on the website and signed in.
- To add videos on a website.
Other companies may be in charge of handling some cookies for us.
'Targeting' cookies follow your activity on websites, apps, and services. This helps us show you ads on the website that match your interests. We can see what pages you looked at and what links you clicked on.
We can use cookies to aim at specific things.
- Display targeted ads within the website.
- To improve how we deliver personalized ads and content, and to measure the success of ad campaigns on the website.
10. When do we require your consent
All cookies require your consent.
We need your permission before putting them on your device. To agree, just tap the button on the banner. If you don't want to agree to cookies or change your mind later, you can remove or turn off cookies in your web browser. Look below for instructions on how to do it. If you turn off these cookies, some parts of the website might not work well and you might not be able to do everything you want to do on the website.